Warranty Policy

Warranty Policy

Our products are designed to offer reliable performance under normal conditions. Please note the following important details regarding warranty coverage:

General Precautions
Watches are designed to withstand everyday impacts, but should not be subjected to excessive impacts, such as drops onto hard surfaces, which may damage the internal mechanism.

The water resistance rating (e.g., 3 ATM, 5 ATM) indicates the watch's ability to withstand specific levels of water exposure. Watches with 3 ATM resistance are suitable for brief immersions, such as rain, but are not designed for activities such as bathing, showering, or diving. Higher-rated models offer greater resistance, but should still be used within their specified limits.

Warranty Coverage
The warranty covers the watch mechanism against manufacturing defects for 3 months from the date of receipt.

Claims must include your order reference number and a description of the problem, which can be shared through our customer service channels.

Warranty Exclusions
The following items are not covered by the warranty:

External Components: Case, coating, glass, and strap/bracelet.

Damage from Misuse: Accidents, negligence, misuse, or unauthorized repairs.

Normal Wear and Tear: Discoloration, normal wear and tear, and battery replacement.

Loss or Theft: Any loss or damage while the watch is not in our possession, including during transport by any means.

For assistance, please contact our customer service team. We are here to help you maintain the performance and longevity of your watch.